Frequently Asked Questions (FAQ)
Welcome to The Omnis Way — we’re here to make your wellness journey simple, natural, and stress-free.
What is The Omnis Way?
The Omnis Way is a holistic wellness brand offering handcrafted herbal teas, tinctures, soaks, and natural remedies designed to support the mind, body, and spirit. Each product is created with care, love, and premium natural ingredients.
What makes The Omnis Way different from other herbal brands?
We hand-craft every blend in small batches using clean, ethically sourced herbs. Our focus is on whole-body wellness and family-safe remedies — not mass production.
Are your herbs organic or wildcrafted?
Yes. We source primarily organic, pesticide-free, or wildcrafted ingredients to preserve natural potency and safety.
How do I know which product fits my needs?
Each product page lists its purpose, benefits, and ingredients. You can also message us for personalized guidance based on your wellness goals.
Can I take your tinctures and teas together?
Absolutely. Most of our teas and tinctures complement one another for full-spectrum support. If you’re pregnant, nursing, or on medication, consult your healthcare provider first.
Do your products contain caffeine, sugar, or artificial ingredients?
No artificial additives here — just pure herbs. Some teas naturally contain mild caffeine (like green or yerba mate blends), but most are caffeine-free.
How often should I take or drink my herbal products?
Follow the usage instructions on each label. Generally, consistency is key — herbs work best when taken regularly over time.
How long will it take to feel results?
Everyone’s body is unique. Some notice improvement within a few days, others after a few weeks of steady use. Herbal healing builds gradually and gently.
Can I give these products to my children?
Yes, but only specific blends designed for children — like our OmnisSprout line. Always check the label for age recommendations and consult a pediatrician when in doubt.
How should I store my teas and tinctures?
Keep in a cool, dry place away from sunlight. Tinctures last up to 2 years, teas about 12 months, and syrups 3–6 months (refrigerated).
Are your products lab-tested or quality-checked?
Yes. Every ingredient is reviewed for freshness, purity, and potency before blending. We maintain strict cleanliness and labeling standards in all production.
Can I use your products while pregnant or breastfeeding?
We offer pregnancy-safe blends like Mama-to-Be and Nourish & Flow. Still, we recommend consulting your healthcare provider first.
What if I have allergies or sensitivities?
Please read each ingredient list carefully. If you’re unsure about a particular herb, message us before ordering — we’re happy to suggest safe alternatives.
Do you make custom blends or wellness kits?
Yes! We create custom tea or tincture blends and personalized gift boxes. Email or message us with your needs and we’ll craft something unique.
What if my package arrives damaged or missing items?
Unfortunately, we are not responsible for missed or stolen packages. We do offer sign with delivery with most orders. Contact us within 24 hours of delivery with photos if damaged. If stolen reach out within 24 hour and we will work quickly to resolve with USPS.
Do you offer local pickup or delivery?
In-person pick up/Drop off pickup may be available for local customers — message us before checkout to confirm availability.
What is your return or refund policy?
Because of the natural, consumable nature of our products, all sales are final. If there’s an error or issue with your order, reach out right away.
How much is shipping and how long does it take?
We ship via USPS. Orders process in 3–5 business days and deliver in 2–4 days. Free shipping applies to select order totals — see our Shipping Policy.
Do you ship internationally?
Currently we ship within the United States only, but international shipping is coming soon!
Do you offer subscriptions or bundles?
Yes! You can bundle teas, tinctures, or self-care sets for savings. Subscription boxes and seasonal kits launch soon — join our newsletter to stay updated.
How can I stay connected with The Omnis Way?
Follow us on social media or subscribe to our newsletter for herbal education, wellness tips, exclusive offers, and early access to new product drops.
Disclaimer:
We are not doctors and cannot guarantee specific results. Please consult with a licensed healthcare provider before starting any new herbal regimen.